Privacy policy

Privacy Policy

Luma Cosmetics US ("we," "us," or "our") operates the website and online store. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We collect information you voluntarily provide, including:

Name, email address, and shipping address during checkout
Payment information (processed securely through our payment processor)
Account information if you create a customer profile
Communication preferences and customer service inquiries

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze site usage. You can disable cookies through your browser settings, though this may limit certain site functionality.

Third-Party Services

We may share personal information with trusted third parties who assist us in operating our website, conducting business, and serving you, including:

Payment processors
Shipping and logistics providers
Email service providers for marketing communications
Analytics platforms

These third parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

User Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information (subject to legal requirements)
Opt-out of marketing communications at any time
Request a data portability report

To exercise these rights, contact us.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.